Privacy Policy

Last Updated: August 2026

Welcome to PMC Hill Real Estate (accessible via pmchill.com.au). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, enquire about a property, or engage our real estate services.

1. Information We Collect
As a real estate agency, we collect personal information necessary to provide sales, property management, and advisory services. This includes:
    Identity & Contact Data: Your name, email address, phone number, and physical residential or billing address.
    Property & Ownership Data: Details of properties you own, wish to sell, or are interested in buying or renting.
    Tenancy & Application Data: If you apply to rent a property, we may collect employment history, income details, reference checks, identification documents       (e.g., driver’s licence or passport), and bank details.
    Technical Data: Your IP address, browser type, and details of how you interact with pmchill.com.au (collected via cookies and analytics).

2. How We Collect Your Data
We collect your information through several channels:
    Direct Interactions: When you fill out enquiry forms (Buyers, Rental, or Market Appraisal) on our website, email us, call us, or visit us in person.
    Property Inspections: When you register your details at an open house or private property inspection for safety, security, and follow-up purposes.
    Third-Party Real Estate Portals: When you submit an enquiry via external platforms like Realestate.com.au or Domain.com.au.

3. How We Use Your Information
We use your personal information to deliver our real estate services effectively, specifically to:
    Process and manage property listings, sales, and purchases.
    Assess tenancy applications and manage residential tenancies on behalf of landlords. Respond to your property enquiries or market appraisal requests.
    Keep you updated on relevant market insights, available properties, or newsletters (you can opt-out at any time).
    Comply with legal obligations under New South Wales and Australian property laws.

4. Disclosure of Your Information
We do not sell or rent your personal information. To carry out our services, we may share your data with trusted third parties, including:
    Landlords/Property Owners: If you are a tenant applying for or renting a property.
    Tenancy Databases: Such as TICA, to verify tenancy history during the application process.
    Tradespeople & Maintenance Contractors: To arrange repairs or inspections at a managed property.
    Professional Advisers & Conveyancers: To facilitate property sales and legal transactions.
    Government Authorities: If required by law (e.g., Fair Trading, tax obligations, or law enforcement).
    Data Security: We implement strict physical and digital security measures to safeguard your personal, financial, and property data against
    unauthorised access or misuse.

5. Cookies and Web Analytics
Our website uses cookies to optimize your browsing experience. You can manage or disable cookies via your browser settings, though doing so may limit functionality. We use website analytics to understand traffic patterns and improve our digital services.

6. Your Rights under the Australian Privacy Principles (APPs) You have the right to:
    Access the personal information we hold about you.
    Request corrections to any inaccurate, incomplete, or outdated information.
    Opt-out of direct marketing and promotional communications at any time.

7. Changes to This Privacy Policy
We may periodically update this policy to reflect changes in our business operations or legal frameworks. All updates will be published directly on this page.

8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Agency Name: PMC Hill Real Estate
Website: pmchill.com.au
Email: sales@pmchill.com.au
Phone: (02) 9999 4902
Address: 5 Richard Rd, Scotland Island, NSW 2105